Returns & Exchanges

At Scoots, we want you to love your fashion finds, which is why we offer a 30-day window for hassle-free returns on all unworn items with original tags. If your fit isn't quite right, our streamlined process ensures you get your refund or exchange as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.